Shipping
What Our Customers Have To Say
I can honestly say that I order 100% of my supplies from you guys. I love the customer service, the QUICK shipments. It's awesome keep up the great work.
You guys are always on top of things, ship things out VERY quickly, and stock a lot of quality products.
I love you guys. Between your customer service, how quickly you guys ship, etc NO ONE can touch you guys. I am a lifelong customer.
First Order Free Shipping
First time shopping with us? We'll send you a Free Shipping coupon code to use on your first order when you sign up for the Detailed Image Newsletter. To learn more and to sign up, visit our Newsletter page.
DI Ship & Save
We offer free and low-cost shipping with our DI Ship & Save coupon codes. Simply spend $49 or more, enter coupon code DI499 during checkout, and you'll receive $4.99 shipping on your order. Spend $149 or more and use coupon code DIFREE for free shipping. These codes are subject to our standard promo restrictions.
Fast Order Processing
We ship all orders from our warehouse in Guilderland, NY within one business day of purchase unless we have contacted you specifying otherwise. Orders placed before 1:00 PM Eastern Time on business days are shipped the same day. As soon as your package ships we'll email you the tracking number.
Orders placed right now are scheduled to ship on Thursday, December 26.
Shipping Services
We offer FedEx and USPS options for United States domestic orders, including Hawaii and Alaska, PO Boxes, Puerto Rico, and the Virgin Islands. We offer standard shipping options, as well as expedited options if you need your package sooner. At this time we do not ship to international addresses, APO addresses, or U.S. Territories that require customs forms.
Shipping Quotes
You can get a shipping quote by adding products to your cart, proceeding to your Cart page, and entering your location. You will not be required to log in or provide any of your personal information.
Please remember that this is just an estimate. To receive an exact quote and to see expedited shipping options please proceed to the checkout page. Unlike many other online retailers, we only charge you our shipping cost by quoting your exact shipment based upon the weight of the products, estimated box size, and your location.
Estimated Delivery Dates
We ship from our warehouse in Albany, NY. During Checkout you'll be shown an estimated ship date along with estimated delivery dates for each shipping option. The maps below can be used for a quick estimation for our most popular shipping services. The maps show the number of business days for an order to be delivered from our warehouse to any location in the US. We also offer other low-cost and expedited shipping options to accommodate you.
FedEx Ground / FedEx Home
USPS Ground Advantage - Less Than 1 lb.
USPS Ground Advantage - Greater Than 1 lb.
USPS Priority Mail
Please note: these are estimates only and may vary based upon severe weather or other unforeseen circumstances.
Shipping Policies
For our complete policies, please visit our Terms of Service page.