Frequently Asked Questions
How safe is my personal information?
We take strong precautions to ensure that your information is safe with us. We do not store your credit card information and we encrypt your passwords so that even our team is unable to view them. When logging in from a new location, we add an additional layer of security by emailing you a verification code. We have not, nor ever will, distribute your information to any third parties. Please review our Privacy Policy for more information.
More Website FAQs
- I am unable to log in. Can you help me access my account?
- How do I change the email or password on my account?
- How do I change the billing or shipping address on my account?
- How do I unsubscribe from your newsletters?
- I'm signed up for your newsletter. Why am I not receiving it?
- What are the requirements of using your site?
- What web browsers do you recommend for optimum use of Detailed Image?
- How secure is your site?
- How do I save my payment information for faster purchases?
- Is your site accessible to to people with disabilities?
- What is Google reCAPTCHA v3 and how does Detailed Image use it?
