Frequently Asked Questions
Is your site accessible to to people with disabilities?
We strive to make Detailed Image accessible to all. We have installed the UserWay Website Accessibility Widget on our site. This widget is powered by a dedicated accessibility server. You can access the accessibility menu by clicking the icon in the lower-right of your screen or by using the keyboard shortcut CTRL + U. If you are having trouble with any content on or require assistance with any part of our site, please call us at 518-861-8811 or email support [at] detailedimage [dot] com and we will be happy to help.
More Website FAQs
- I am unable to log in. Can you email me my password?
- How do I change the email or password on my account?
- How do I change the billing or shipping address on my account?
- How do I unsubscribe from your newsletters?
- I'm signed up for your newsletter. Why am I not receiving it?
- What are the requirements of using your site?
- What web browsers do you recommend for optimum use of Detailed Image?
- How secure is your site?
- How do I save my payment information for faster purchases?
- How safe is my personal information?
- What is Google reCAPTCHA v3 and how does Detailed Image use it?
