Frequently Asked Questions

Why is the address on my shipping label different from the one that I entered?

Our shipping software uses address validation tools provided by USPS to review and auto-correct addresses to a standardized format. Properly formatted addresses help ensure a fast and accurate delivery for your package. Without this standardization, some packages may be slowed down during sorting or delivery. If your order was improperly auto-corrected, please contact us so that we can take the necessary steps to ensure that this does not happen with future orders.