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3 Hidden Reasons To See A Professional Detailer After You Purchase A Car From The Dealership

by

Car Keys

It is not for the popular reasons you may think!  The popular narrative is to get it protected right away, which I believe has merit.  Terminology like ‘new car prep’ is in vogue.  But there are other reasons to see a detailer for cosmetic services immediately that are often overlooked.  One of the most common compliments received from detailing clients of reputable providers is, “it looks better than new.”  But how is that possible, since it is a brand new car?  The plot thickens!

mercedes

Your car is not totally new upon transport and storage.  The transportation and storage of your vehicle allows for invisible contamination to embed itself into your paint.  There are also people frequently touching your car.  To make matters worse, they run it through the automatic (scratch and micro defect making) brush wash.  That is their detailing process, often before you even purchase a car from them.  This is likely even the process in their infamous dealer protection plan, which I will go more into that plan later.  In short, there is no such thing as a detailing that takes 15 minutes.  That is ridiculous.  The grime and volume of micro scratches, that you may not see, take away from the appearance of the paint.

Mercedes-GLE

I have worked on vehicles that the dealership prep team attempted to do more, often leading to more problems.  Not that anything is inherently wrong with it, but sometimes the paint is covered with a make-up type product (glaze) that provides temporary appeal to your paint.  This could wear off or wash off within a month or often within that week.  You may think your car looks good or acceptable, to experience ultimately significant disappointment. Several vehicles in my recent memory, I have worked on finding paint defects covered up by a glaze the customers were not aware of.

The Dealership protection plan is rarely what it is advertised to be and often a underwhelming experience.  Many of the claims levied by the service manager are not true.  It is fiction spoken by dealership staff members who likely know little about the products who are reading from the manufacturer’s script, applied by people who are not trained to actually detail.  Not that some detailing business owners are much better either.  A modest level detail from a trusted high-end professional is likely going to look much better and provide far superior protection than any dealership plan.  No, you can’t set your car on fire or scratch it because a magic potion allegedly has been applied in 15 minutes or less.  Neglect will lead to consequences.  Which leads me to the last reason.

A detailer can set you up for success, educating you with better habits and a easier to clean car with real protection.  A relationship with your trusted detailer helps you in the short but more importantly long run, even if you are not going to use that service again.  I have had clients message me questions about cleaning which I am happy to respond to.

Rodney Tatum
Mirror Reflections Auto Spa
Gainesville, Florida
MirrorReflectionsAutoSpa.com
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14 comments on 3 Hidden Reasons To See A Professional Detailer After You Purchase A Car From The Dealership

  1. Mark Elliott says:

    Great info ! Ive always learned alot and have gotten great insight from reading these blogs since 2010

  2. Pat Marino says:

    When I buy any car that’s been sitting on a lot, the first thing I do it clean the paint with clay. Then, polish all the chrome with Flitz do any paint touch-ups and then wax.

    • William Scott says:

      Why mar the paint with clay???
      Clay is the first step in paint correction. Can someone educate these guys??? Or are we just happy to make more money selling unwitting fools the wrong products?!? I suppose it just gives us professionals more work. Which is ok.
      Ok
      Keep selling clay to amateurs 👍
      I’ve changed my mind

      • Josh Boyer says:

        If the dealership sits along a major highway the cars will be coated in brake dust and rough like 80 grit sandpaper. At least that was the experience I had at the Chevy dealership I worked for. Fine grade clay and good lubricant can yield almost no scratches and more than likely not as bad as whatever wash methods have done already.

  3. Joseph Conway says:

    When the customer drives the car off the lot they should be contacting me, for a hand wash clay bar treatment & wax?

    • Kent Viles says:

      What wax do you recommend? I’m a new detailer who is learning. Yesterday, I had my first client ever. She had a 2024 rav four. Owned it for about 5 months. It was the first wash. I used a two bucket method, all high quality microfiber towels, and chose to use Griots 3-1 ceramic spray wax. I sprayed into an applicator as not to run risk of misting surrounding areas. The car looked great! Just want to continue to increase my knowledge and be able to deliver the best value to clients as possible. Thank you for taking the time to read this. I appreciate your time very much.

      • Reece @ DI says:

        Kent – The Griots 3-1 Ceramic Spray Wax is not a traditional carnauba wax, so in this case I would simply recommend another layer of this product if you are looking to add more protection. This product is ceramic based, but formulated more like a liquid wax for a different application process and feel. If you want to apply a more traditional wax, I would use that over a traditional sealant (not ceramic) or as a stand alone protection layer. For traditional Waxes, the Collinite 476s Super Doublecoat Auto Wax is a great option but we do not carry much of these anymore as new technology has offered better options.

  4. As a professional detailer, I agree with ALL of this. Most people don’t see the true importance of getting professional work done as soon as possible in order to protect the car. Keep up the good work!

  5. Derrick R Abare says:

    This is an interesting topic. I’ve been detailing at the same dealership for 40 years along with a side business. I’ve seen it all when it comes to new cars . Some will sit in NJ for months . Aside from that many are fresh out of high school with no desire to make it a permanent career. Being trained by the most experienced kid that has been doing it for 6 months. Ownership at my place puts a high value in the detailing process. Typical new car prep for me takes 3 to 4 hrs . Obviously that can always happen and the “15 minute ” is needed per customer sitting out frot signing paperwork.

  6. Mojunk says:

    99% of the public sees a car as an appliance. They will take it to the car wash to get the salt off maybe. Only 1% really will take care if there cars especially as the years go by.

  7. Gary Rimack says:

    On that note…
    Is late model Mazda paint soft, med or hard ? Im going to be detailing a C-X 50 soon.
    Thanks

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